Terms of Service

These Terms of Service ("Terms") are a binding legal agreement between you and Seri Marketing, a sole proprietorship operating under the laws of the State of Florida ("Seri Marketing," "we," "us," or "our"). These Terms govern your access to and use of the Seri Marketing website at seri.marketing (the "Site") and the website-building and AI automation services described on it (together, the "Service"). By accessing or using the Site, you agree to be bound by these Terms, including the arbitration agreement and class action waiver in Section 14. If you do not agree, do not use the Site.

If you are using the Site on behalf of a business, you represent that you have the authority to bind that business to these Terms, and "you" refers to both you individually and that business.

1. Description of the Service

Seri Marketing builds a one-page website for a local business. You text us your business name and what you do, and we build a free preview for you to look at. There is no obligation to buy at that stage. If you decide to go ahead, the site is $250, flat, with no monthly fee. After you pay, you can ask for as many changes as you want to the page you paid for, such as new text, photos, hours, or colors.

The $250 covers the site itself. It does not include a custom domain (you buy your own domain from a registrar, and connecting it to your site is an add-on), setting up or editing your Google, Apple, or Bing business listings, extra pages, or any other work outside the site. Those are optional add-ons, listed with their prices on our website packages page. We tell you the price of an add-on in writing (including by text) before we start, and we only do add-on work you agree to. Some add-ons need you to give us access to an account or to verify that you own the business. We never take ownership of your accounts.

You can take the finished site's code for yourself, or we can continue to host it and make changes for you until you tell us you're ready to take it over, at which point we send you the code. Which option applies to your site is whatever you and we agree to directly, in writing (including by text), before or at the time of payment.

We also build AI automations for local businesses, such as an AI receptionist, CRM setup, lead follow up, booking and reminders, and review, quote, and invoice workflows. What an automation does, the build fee, and the monthly fee are agreed with you in writing (including by text) before we start, and we only build what you agree to. Nothing is set up or charged until you say yes. The build fee is paid once and includes the first month of running the automation. The monthly fee starts in the second month and covers keeping the automation running, including the phone number, call minutes, texts, and software it uses, as described in what we send you in writing. You can cancel the monthly service at any time by telling us.

The Site itself does not process payment. How and when you pay is arranged directly between you and us, and we will tell you clearly how to pay before you owe anything.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. By using the Service, you represent that you meet these requirements.

3. Your Responsibilities

You are responsible for giving us accurate information about your business, and for owning or having the right to use any photos, logos, or text you ask us to put on your site. We build the preview from what you tell us; if something on the preview is wrong, tell us and we'll fix it before you pay.

4. Fees and Payment

The price for the Service is $250 unless we agree to something different with you in writing. There is no monthly fee for the website. Add-ons are priced separately, as listed on our website packages page or as we agree in writing, and are paid once. You buy your own domain directly from a registrar, which charges you its own fee. The domain add-on covers only setting it up and connecting it to your site. We do not store your payment card or bank account details; however you pay us is handled by you and the payment method you choose, under that method's own terms.

If you buy an AI automation from us, the one-page website described in Section 1 is included at no extra charge, one site per customer. If you cancel the monthly automation service before the start of the fourth month, the $250 price of the website becomes due. Domains and add-ons are not included and are priced separately.

5. Acceptable Use

You agree to use the Site only for lawful purposes. You may not: attempt to gain unauthorized access to any system connected to the Site; probe, scan, or test its vulnerability; interfere with or disrupt the Site; upload or transmit malicious code; or impersonate any person or entity in your dealings with us.

6. Ownership of the Site We Build

Once you've paid for your site, ownership works the way we described in Section 1: either you have the code, or we hold and maintain it for you until you ask for it. Until payment is made in full, the preview and any work in progress remain ours. Seri Marketing retains ownership of its own tools, templates, and internal systems, regardless of any site built for you.

7. Content You Give Us

If you send us photos, logos, business information, or other material to put on your site ("Your Content"), you confirm that you own it or have the right to use it, and that it doesn't infringe anyone else's rights. You give us permission to use Your Content only to build and run your site.

8. Third-Party Services

The Site relies on and integrates with third-party platforms, including Meta, Google, and Vercel, and the phone, messaging, and software providers an automation runs on. These platforms are not owned or controlled by Seri Marketing, and we are not responsible for their availability or any outages, errors, or losses arising from their use.

9. Publicity

We may reference your business name in our own marketing as an example of our work, unless you tell us not to. You can opt out of this at any time by emailing serimarketing05@outlook.com.

10. Disclaimers and Limitation of Liability

THE SITE AND SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AI automations can make mistakes and depend on networks and providers we do not control. We do not guarantee that an automation will answer every call or message, that it will respond correctly every time, or that it will run without interruption.

We do not guarantee that having a website or an automation will produce any particular amount of business, calls, or revenue for you. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SERI MARKETING WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SERI MARKETING'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless Seri Marketing from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your violation of applicable law, or Your Content.

12. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles, except that the Federal Arbitration Act (9 U.S.C. §§ 1-16) governs the arbitration agreement in Section 14 to the fullest extent permitted.

13. Informal Resolution First

Before filing a claim against Seri Marketing, you agree to first contact us at serimarketing05@outlook.com and describe the dispute in writing so we can attempt in good faith to resolve it informally. If a dispute is not resolved within thirty (30) days of that notice, either party may proceed as set out below.

14. Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Any dispute arising out of or relating to these Terms or the Service that is not resolved informally under Section 13 will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court, or seek injunctive relief in Florida courts to protect intellectual property rights. YOU AND SERI MARKETING EACH WAIVE THE RIGHT TO A TRIAL BY JURY, AND DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS, NOT AS A CLASS ACTION. You may opt out of this arbitration agreement by emailing serimarketing05@outlook.com within thirty (30) days of the date you first became subject to these Terms.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Effective Date" above. Your continued use of the Site after a change takes effect constitutes acceptance of the updated Terms.

16. Contact Us

Questions about these Terms can be sent to serimarketing05@outlook.com.