Privacy Policy

Seri Marketing ("we," "our," or "us") is a sole proprietorship operating under the laws of the State of Florida. This Privacy Policy explains how we handle information in connection with the Seri Marketing website (seri.marketing) (the "Site"). It applies to anyone who visits the Site.

1. What We Collect

The Site does not have a login or an account system. It has one form, the AI automations inquiry form at seri.marketing/ai-automations. If you submit it, we receive what you type into it: your name, business name, type of business, city, mobile number, and best time to text, plus your website, the automations you say you are curious about, and what you tell us takes up your time if you choose to give them. We also record that you checked the box agreeing to be texted, and when you did. If you text the number shown on the Site, that conversation happens in your own messaging app and is not collected by the Site. If you email us, we receive what you choose to send. Beyond that, we automatically collect usage and device data, such as IP address, browser type, device information, pages visited, and referring URLs, through the cookies and analytics tools described in Section 2.

If you become a customer and we build an automation for your business, information that automation collects from your own customers, such as callers and people you text, is handled under our agreement with you, not under this policy. This policy covers the Site and what visitors send us through it.

We do not intentionally collect sensitive personal information such as Social Security numbers, government ID numbers, precise geolocation, health information, or biometric data, and we ask that you not send us this type of information.

2. Cookies, Pixels, and Tracking Technologies

We and our service providers use cookies, pixels, and similar tracking technologies on the Site to operate it, measure traffic, and measure the effectiveness of our own advertising. This currently includes the Meta Pixel and Google Analytics.

The first time you visit, a banner lets you accept or reject these non-essential cookies. Meta Pixel and Google Analytics do not load unless you click "Accept All." You can change your choice at any time using the "Cookie Settings" link in the site footer. Strictly necessary technologies required for the Site to function, and privacy-focused, cookieless analytics we use to monitor site performance (Vercel Analytics and Speed Insights), are not affected by this banner because they do not identify you individually.

You can also control cookies directly through your browser settings, and opt out of interest-based advertising through Meta's ad preferences (facebook.com/adpreferences) and Google's Ads Settings (adssettings.google.com). We do not currently respond to browser "Do Not Track" signals beyond the choice you make in our cookie banner.

3. How We Use Information

• To operate, maintain, and improve the Site.
• To respond to anything you send us by email or text.
• To text you about your inquiry, if you submit the inquiry form and agree to be texted.
• To measure and improve our own advertising for the Site.
• To detect, prevent, and address fraud, security issues, or misuse of the Site.
• To comply with legal obligations.

4. How We Share Information

We do not sell your personal information for money. We share information with the following categories of service providers, each acting on our behalf and only as needed to operate the Site:

• Meta Platforms and Google: to measure and optimize our own advertising, as described in Section 2, and only where you have accepted cookies through our banner.
• Vercel: our website hosting and analytics provider.
• Discord: receives the details you submit through the inquiry form so we can see them and follow up.

We may also disclose information if required by law or legal process, to protect the rights, property, or safety of Seri Marketing or others, or in connection with a sale of the business, in which case this Privacy Policy would continue to apply to your information under the new owner.

5. Text Messages

Texting the number shown on the Site is how you reach us, and that conversation takes place in your own messaging app. Message and data rates from your carrier may apply. You can stop that conversation at any time by replying STOP, and you can reach us at serimarketing05@outlook.com with any other request.

If you submit the inquiry form and check the consent box, you agree that Seri Marketing may text you at the mobile number you entered about your inquiry. Message and data rates from your carrier may apply. Reply STOP to any of our texts and we will stop texting you. Agreeing to be texted is not a condition of buying anything from us. We do not share your mobile number with third parties for their own marketing.

6. Your Privacy Rights

Depending on where you live, you may have the right to know what personal information we hold about you, request a copy of it, request correction of inaccurate information, request deletion of it, opt out of the sale or sharing of your information, and not be discriminated against for exercising these rights. To exercise any of these rights, email serimarketing05@outlook.com from the email address associated with your information so we can verify your request. We will respond within the time required by applicable law.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, our legal basis for processing your information is, depending on the context, your consent (such as accepting cookies) or our legitimate interest in operating and marketing the Site, provided that interest is not overridden by your rights. You may also have the right to lodge a complaint with your local data protection authority.

7. Children's Privacy

The Site is intended for business owners age 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us and we will delete it.

8. Data Retention and Security

We retain the limited information described above for as long as necessary for the purposes in Section 3, or as required by law. Details sent through the inquiry form stay in our Discord messages until we delete them, and we will delete them on request. We use reasonable administrative, technical, and organizational safeguards to protect information, but no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. International Users

The Site is operated from, and information is processed in, the United States. If you access the Site from outside the United States, your information will be processed in the United States, which may have different data protection laws than your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Effective Date" above. Your continued use of the Site after a change takes effect constitutes acceptance of the updated policy.

11. Contact Us

Questions about this Privacy Policy, or requests regarding your personal information, can be sent to serimarketing05@outlook.com.